Austrian law applies.
The processing time of requests is usually 1 to 3 working days.
Goods are delivered by various parcel services. The shipping costs are given in each product description. The shipping and transport is always at the risk of the customer.
The purchase contract is established upon completion of the order in the online shop after receipt of the full amount of money.
Details for revocation, see Power of Revocation.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
The european commission provides a platform for online dispute resolution (OS) which is accessible at http://ec.europa.eu/consumers/odr/. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.